The municipality of Rotterdam, in collaboration with the G4 partners and PIANOo, has published the ‘Guide to Monitoring CSRP – indicators and process questions’, a manifesto on Socially Responsible Commissioning and Procurement (Maatschappelijk Verantwoord Opdrachtgeven en Inkopen), drawn up by CE Delft and Planet+Partners: it sets out a uniform working method for Dutch public authorities and their contractors. This set of indicators (Key Performance Indicators, KPIs) and process questions enables public authorities to gain insight into the progress of their sustainability goals in procurement contracts. Purchasers and contract managers can use these indicators to monitor the results of Socially Responsible Commissioning and Procurement. The Guide is a toolkit for both impact monitoring (KPIs for data requests, focused on results) and process monitoring (questions focused on activities/efforts).
It encompasses the entire scope of Socially Responsible Commissioning and Procurement and addresses the following topics:
Most Key Performance Indicators apply to all sectors where public authorities procure and tender. Some Key Performance Indicators are specifically focused on the construction sector, where many public authorities see the greatest impact. There are also a number of Key Performance Indicators that can be used to measure own efforts, such as design choices for climate adaptation or social impact through insourcing.
The framework for this set of Key Performance Indicators and the associated methodology was developed by Planet+Partners on behalf of the municipalities of Utrecht and The Hague. On behalf of the municipality of Rotterdam, CE Delft has expanded this framework by validating, broadening and strengthening the set of indicators through an intensive process involving public authorities (G4, Ministry of the Interior and Kingdom Relations, PIANOo, Association of Netherlands Municipalities, National Institute for Public Health and the Environment) and market parties (Copper8, Naturalis, NIBE and SKAO). This has enabled many parties to contribute their knowledge and expertise to the quality of this Guide through working sessions.
The insights gained from this project will be incorporated into the government-wide project ‘Regie op Monitoring, MVOI’ (Coordination of Monitoring, Socially Responsible Commissioning and Procurement).